Privacy Policy

Last updated: May 5, 2025

At The Fire Factory, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

• Personal Information: Name, email address, phone number, and other contact details you provide via forms.
• Usage Data: Pages visited, time spent, and other analytics data collected automatically.

How We Use Your Information

• To respond to your inquiries and provide customer service.
• To improve our website and services.
• To send you updates or marketing communications (with your consent).

Information Sharing

We do not sell or rent your personal information. We may share information with trusted service providers who assist us in operating our website or serving our customers, subject to confidentiality agreements.

Cookies & Analytics

We use cookies and analytics tools to understand how visitors interact with our site. You can control cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at our contact page.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us.