Crafting Warmth, Building Trust

At The Fire Factory, we believe in creating more than just fireplaces – we craft the heart of your home. Our passion for excellence and dedication to quality drives everything we do.

Our Mission

To provide exceptional fireplace solutions that combine innovative design, superior craftsmanship, and unmatched customer service.

Core Values

Quality, integrity, and innovation form the foundation of our work. We believe in creating lasting relationships with our clients through trust and excellence.

Our Features

Custom designs, expert installation, and comprehensive maintenance services ensure your fireplace remains a cherished centerpiece for years to come.

Our Journey Through Time

From our humble beginnings to becoming a leader in fireplace solutions, explore the key moments that shaped our story.

1997

Founded in 1997

Starting with cleaning and repairing chimneys while running Chimney Concepts, our founder started with a small showroom and a passion for fireplaces, The Fire Factory began our journey in the heart of Cedarburg in 2006. Our founder's vision was simple: help families create warm, inviting spaces where memories are made.