Living
Legacy
Crafting warmth, building trust, creating memories
Family Owned
Since 1997
Your Trusted Family Partner
At The Fire Factory, we believe in creating more than just fireplaces – we craft the heart of your home. Our passion for excellence and dedication to quality drives everything we do, from our first consultation to the final installation and beyond.
Family Values
Treating every customer like family since 1997
Expert Craftsmanship
Certified technicians with decades of experience
Community Trust
Award-winning service recognized by our neighbors
Our Mission
To provide exceptional fireplace solutions that combine innovative design, superior craftsmanship, and unmatched customer service.
Core Values
Quality, integrity, and innovation form the foundation of our work. We believe in creating lasting relationships with our clients through trust and excellence.
Our Vision
To be the trusted partner for families creating warm, inviting spaces where memories are made for generations to come.
Our Legacy Journey
From humble beginnings to becoming a trusted name in Southeastern Wisconsin, our story is one of family values, community commitment, and unwavering dedication to excellence.
Key Milestones
The Beginning
A Family Dream
The Fire Factory was founded with a simple mission: to bring warmth and comfort to families through exceptional fireplace solutions. What started as a small family business has grown into a trusted name in Southeastern Wisconsin.
Key Achievements:
Expanding Horizons
Growing Our Reach
Seven years of dedication and hard work led to significant expansion. We opened our current location and began serving a wider area, bringing our expertise to more families across the region.
Key Achievements:
Innovation & Excellence
Leading the Industry
As technology evolved, so did we. We embraced new fireplace technologies and expanded our offerings to include outdoor living solutions, becoming a comprehensive home comfort provider.
Key Achievements:
Community Recognition
Award-Winning Service
Our commitment to excellence was recognized by our community. We received our first Neighborhood Favorite award, a testament to the trust and relationships we've built over the years.
Key Achievements:
Legacy Continues
Building the Future
Today, we continue to serve families with the same passion and dedication that started it all. Our legacy of trust, quality, and community service grows stronger with each passing year.
Key Achievements:
Ready to Be Part of Our Story?
Join the thousands of families who have trusted us with their fireplace and outdoor living needs. Let us help you create the perfect space for your family's memories.
Service Area
Proudly serving the greater Milwaukee area with professional fireplace and outdoor living services. From routine maintenance to complete installations, we're here for all your needs.
Our Coverage Area
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Counties We Serve
Ozaukee County
Our home base and primary service area
Washington County
Comprehensive service coverage
Milwaukee County
Full-service area with expert technicians
Waukesha County
Premium service and support
Sheboygan County
Professional service coverage
Calumet County
Expert service and support
Dodge County
Comprehensive service area
What We Offer
Immediate Service
Professional service for urgent repairs
Same Day Response
Quick response times guaranteed
Certified Technicians
Licensed and insured professionals
Warranty Coverage
Comprehensive warranty on all work
Awards
Award Winner
2024 Neighborhood Favorite
BBB Accredited
Trusted Business
HPBA Member
Industry Expert
Not in Our Service Area?
We're always expanding our service area. Contact us to check if we can serve your location or to be notified when we expand to your area.
Our Portfolio
Explore our gallery of stunning installations, beautiful fireplaces, and transformative makeovers. Each image tells a story of quality craftsmanship.
Browse Our Collections
Fireplaces
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Explore our collection of modern and traditional fireplaces
Stoves
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Discover our selection of efficient and stylish stoves
Makeovers
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View our professional installation and service work
Welcome to Our Gallery
Select a category above to explore our collection of beautiful installations and products.
Inspired by Our Work?
Let us help you create something beautiful for your home. Our team of experts is ready to bring your vision to life with the same quality and attention to detail.
What Our Customers Say
Real reviews from real customers. See why families throughout Wisconsin choose The Fire Factory for their fireplace and outdoor living needs.
Ready to Experience the Difference?
Join hundreds of satisfied customers who have transformed their homes with our premium fireplaces and outdoor living solutions. Your satisfaction is our priority.