Fireplace Consultation & Design Services in Milwaukee & Eastern Wisconsin
Planning a new fireplace or outdoor living feature is one of the most exciting home improvement decisions you can make – and one of the most important to get right. At The Fire Factory, our fireplace consultation and fireplace design services exist to take the guesswork out of the process. Whether you’re envisioning a cozy gas fireplace or a full outdoor setup, we’re here to guide you in Mequon, Port Washington, Saukville, Milwaukee’s North Shore, Cedarburg, and beyond.
fireplace consultation
What Happens During a Fireplace Consultation?
A fireplace design consultation with The Fire Factory is a personalized, one-on-one planning session with one of our experienced hearth specialists. We start by listening – learning about your home’s layout, your heating goals, your aesthetic preferences, and your budget. From there, we evaluate the technical requirements of your space, including venting options, clearances, fuel type availability, and structural considerations that could affect your project.
By the end of the consultation, you’ll have a clear picture of what’s possible for your home, which fireplace type and style makes the most sense for your needs, and what the fireplace installation process will look like. There are no pressure tactics and no confusing jargon – just honest, expert guidance from a team that has been helping Wisconsin homeowners for decades.
products & services
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Common Questions
Fireplace Design & Consultation FAQs
How long does a typical fireplace consultation take?
Most consultations take anywhere from 30 minutes to 1 hour, depending on the complexity of the project. Larger projects involving outdoor kitchens, multiple fireplaces, or significant remodeling work may take a bit longer. We encourage you to come prepared with photos of your space, measurements if you have them, and any inspiration images you’ve collected.
Can I visit your fireplace showroom before a consultation?
Absolutely! In fact, we encourage it. Visiting our fireplace showroom in Port Washington gives you a chance to see fireplace models in fully-designed room settings. Customers find this helps them identify styles and features they love before the consultation even begins. Our showroom is open Monday through Friday from 9 AM to 5 PM and Saturday from 10 AM to 2 PM.
Can a fireplace consultation cover outdoor living too?
Yes. In addition to indoor fireplaces and hearth products, our team can consult on outdoor fire pits, outdoor kitchens, patio designs, and related outdoor living features. If you’re planning to update both your interior and exterior living spaces, we can help you think through both in a single conversation.
Will my fireplace consultation cover installation details?
Yes. Part of the consultation process is helping you understand what the fireplace installation will involve: timelines, permit considerations (if applicable), any prep work your home may need, and what to expect from our team. Since our consultants and installation technicians are part of the same company, the information we share is accurate and actionable.
Can I get fireplace design help with mantel and surround selections?
Absolutely. Choosing the right mantel, surround, and finish materials is a significant part of making your fireplace feel cohesive with the rest of your home. Our design consultation includes guidance on these elements, so your fireplace becomes a true focal point – not just a functional appliance.
What’s the difference between a fireplace consultation and a showroom visit?
Browsing the showroom lets you explore products up close and at your own pace, which is a great starting point. A formal consultation goes deeper… It’s a structured conversation with a specialist who evaluates your specific space, answers your technical questions, and helps you build a plan tailored to your home. Together, they make for the ideal preparation before committing to a new fireplace project.
Benefits
Benefits of Choosing Us for Fireplace Consultation & Design
preparing for your consultation
How Can I Prepare for My Fireplace Design Consultation?
Trusted Brands
Premium Brands We Carry
We partner with leading fireplace and stove manufacturers known for quality,
innovation, and reliability.
Valor
Regency
napoleon
Majestic
netzero
Mendota
Ambiance
Gallery
Explore our Work
A curated look at recent installations and transformations
across Wisconsin.
Homeowner Reviews
Trusted by Wisconsin Homeowners
★★★★★
The team at The Fire Factory was absolutely incredible. They worked hard and had an amazing attention to detail — coordinating with their metal worker to design a beautiful custom surround for our Valor G4 insert. We were beyond impressed by their dedication, clean work, and finishing details!
Nick S.
★★★★★
We worked with the team at The Fire Factory and Chimney Concepts on a redesign for our fireplace – new doors, stone and hearth. They were helpful with design. The install team was great. They were respectful of people in the house and very careful to contain the mess. Attention to detail and quality of work was off the charts.
Bob O.
★★★★★
The Fire Factory was excellent to work with through a challenging design and installation plan. They provided guidance and extra support to confirm the firebox was done properly for the installation. The day before the install, they came by to review an item that I added last minute since they were going to be up on the roof anyway for the insert installation (rainwater was coming down an old unused water heater vent line). Installation day went swimmingly, the new hearth stone fit perfectly, the insert and new vent liners for it went in very well, etc. Best part, as an extra bonus they pulled out the old water heater vent line and installed a new cap at the same time and I trust it will work.
Travis M.
★★★★★
The Fire Factory did an amazing job on the remodel of my outdated rustic fireplace. I wanted a clean, contemporary look and they were able to help design and build exactly that, including a unique metal floating mantel. What I was most impressed with was the quality of the mason and his team. They were knowledgeable, experienced, paid attention to detail, and understood what was needed for installation of new electronics. They were careful in my home and cleaned up at the end of the day. I also appreciated staff in the store who provided expert guidance, recommendations, and problem solving.
Marina A.
Service Area
Serving Port Washington & Surrounding Communities
Visit our showroom in Port Washington, or schedule a consultation. We proudly serve homeowners throughout Ozaukee County and beyond.
RESOURCES
Fireplace Resources
Expert advice on selecting, maintaining, and getting the most from your
new fireplace, stove, or insert.
How Wind Affects Fire Pit Placement
What Can I Expect During a Fireplace Installation?
Outdoor Fireplace vs. Fire Pit: Which Is Right for Your Backyard?
Ready to Start Planning Your Perfect Fireplace?
Your dream fireplace starts with a single conversation. The team at The Fire Factory has been helping Wisconsin homeowners create warmer, more beautiful living spaces for years, and we’d love to help you do the same. Whether you’re just starting to explore your options or are ready to move forward with a project, our fireplace consultation and design specialists are here to guide you every step of the way.
When you hire us for fireplace services, we’re equipped to help with it all from indoor products to spas and hot tubs.